Retail Sales Assistant

Hartwell & Crane Ltd · Organisation New Manchester 4 days, 6 hours ago
Hybrid Mid-Level Up to £90,000 Retail & E-Commerce

About the Role

What you'll be doing day to day

Responsibilities include greeting and assisting customers on the shop floor, processing transactions using our POS system, maintaining visual merchandising standards, restocking shelves, and supporting the store manager with daily operations.

Key Responsibilities

Your core focus areas in this role

  • Flexible Hours
  • Remote Work
  • Learning Budget
  • Stock Options

Required Skills & Technologies

What you'll need to bring to the table

Pro tip: Don't meet every requirement? Apply anyway — we value potential and a growth mindset over ticking every box.

Customer Service Demand Forecasting E-commerce Platforms (Magento)

Why You'll Love This Role

The standout reasons to join us

Join our friendly retail team and help customers find exactly what they need.

About Hartwell & Crane Ltd

Who you'll be working for

Hartwell & Crane Ltd is a London-based EdTech company specialising in adaptive learning platforms for secondary and higher education institutions. We combine data-driven personalisation with intuitive course design tools to help educators deliver engaging digital learning experiences — whether in the classroom, hybrid, or fully remote.

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What We Offer

Benefits at Hartwell & Crane Ltd

Flexible Working

Hybrid and remote options available

Competitive Salary

Transparent bands with regular reviews

Health & Wellness

Medical, dental, vision & mental health

Learning & Development

Annual budget for courses & conferences

Generous Time Off

25+ days holiday plus bank holidays

Inclusive Culture

Collaborative team, diverse & welcoming environment

Application Process

What to expect when you apply

Pro tip: Prepare 2–3 examples of past achievements using the STAR method (Situation, Task, Action, Result) — they'll come in handy at every stage.

Typical process — exact steps may vary by role.

  1. Submit Your Application

    ~5 mins

    Complete our quick application form — upload your CV and a tailored cover letter. We review all applications within 5 working days and every submission gets a response.

  2. Initial Screening Call

    30 mins

    A relaxed 30-minute call with our talent team. We'll walk through your background, discuss why this role excites you and answer any questions you have about the team or company.

  3. Interview with the Hiring Team

    1 hour

    Meet the hiring manager and a future colleague. Expect competency-based questions, real-world scenarios from the role, and time to ask us anything about day-to-day life here.

  4. Offer & Onboarding

    2–3 days

    References, a final conversation on compensation and start date. We aim to give you a decision within 48 hours and our onboarding team gets in touch straight away.

Retail Sales Assistant Up to £90,000
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